Many of you are working to protect your homes and property by clearing and/or digging firebreaks in the path of the wildfire. It is critical that you know what infrastructure is underground in your area BEFORE you disturb the ground.
Causing damage to an underground line poses the risk of further property damage and is a threat to your safety and those in the area.
Contact BC ONE CALL to request that the underground lines in your dig area be identified prior to beginning your work.


Every time you dig in the ground, wherever it may be, you run the risk of loss of life or damage to property if you hit any of the many buried cables, conduits, gas or oil pipelines and/or other underground facilities that serve our cities, towns, and rural areas.

Knowing what underground facilities are buried in or near your dig jobsite is essential if deadly, dangerous, or destructive accidents are to be avoided. One phone call to BC One Call is the best way to find out what is buried on your dig site and which areas you must avoid when digging. BC One Call is a central agency where you can call to find out what is buried on your site and where not to dig.

It is the objective of BC One Call to eliminate the risk of accidents where digging or excavation work strikes buried facilities such as pipelines, telecommunication cables, water and sewage lines, and electrical wires. BC One Call is here to make your excavation activity safe and trouble-free. It takes only one telephone call to BC One Call and within three days our members will tell you if, and where, their underground facilities are buried on your excavation site. To help you identify where the underground facilities are, the members of BC One Call will send you a site plan showing the exact location of their buried facilities or a technician will visit your site and provide physical markings.

And all this at no cost to you!

Even the telephone call you make to BC One Call is toll free from anywhere in BC when using either your landline or cell telephone.


5th Annual Canadian CGA Damage Prevention Symposium. September 19-21, 2017

BC One Call awards call centre services contract to Alberta One Call. For more info read the following news release and FAQ pages.

BC One Call - New Service Provider News Release
BC One Call - New Service Provider FAQ